The 10 Commandments of TPC

1. Thou shalt look at thy patient’s face before thy computer screen.
2. Thou shalt NOT expose thy password to others.
3. Thou shalt respect thy patient verily as human being not as a piece of data.
4. Thou shalt NOT surf the internet or chatting with friends while clerking patients.
5. Thou shalt apologise to patient should the software take longer time to response.
6. Thou shalt NOT use TPC computer to download and play online games.
7. Thou shalt teach thy colleague who art new to TPC.
8. Thou shalt NOT use unofficial abbreviation when entering the data.
9. Thou shalt give full support for the success of TPC.
10. Thou shalt NOT abuse the given administrator password.

Revealed on top of Bukit Aup, Sibu, 2007 BC

Top 10 TPC Annoyance

1. "Internal error" in the middle of busy clinic.

2. "Database Server Unavailable" during a grand presentation to the VIPs.

3. Power supply suddenly cut off while you are saving the data.

4. Yahoo Messenger malfunction when you are deadly need to contact the vendor/champion.

5. Have to wait more than 60 seconds to activate each screen when another 100 patients is waiting outside the room.

6. Failed to log into your computer despite you are 100% sure the password is correct.

7. Complaint e-mails to the vendor helpdesk keep bouncing back when you try to log complaints.

8. A virus attack the next day after preventive maintainence by the vendor.

9. New bugs appear after updating to a new version.

10. Komputer tenggelam dalam banjir !!!!

Top 10 Pitfalls When Using TPC

1. Accidently Click on SAVE button when you intend to click on CREATE REPORT button.(Sorry you can't edit your clerking anymore).

2. Forget to click on MODIFY button when you has changed the existing data. (So the new entry will not overide the existing one).

3. Forget to click on ADD button after entering the data. (so the data won't appear in your report).

4. Forget to enter the exact date of diagnosis for chronic illness. (So the current date will be the date of diagnosis).

5. Forget to send patient to the Pharmacy after finish clerking. (So patient have to wait indefinitely in front of the pharmacy).

6. Forget to save Care Plan before switching to another patient. (So all the entered data will gone).

7. Accidently activate wrong patient from the one you are clerking.(So wrong entry goes into wrong patient record).

8. Forget to check whether new patient has got TPC no. registered elsewhere. (Re-registered same patient in PMS, So one patient will have 2 TPC no.)

9. Forget to select SYMPTOMS (in Chief complaint screen of Care Plan) and directly entering data in remarks box. (You will get internal error mesage - this is old bugs, still not fixed up despite numerous complains).

10.Forget to click on diagnosis in the episodes pane when saving Care Plan.( An alert message box will appear reminding you to select episodes if you can't find the episodes pane, click on window (left upper corner) --> Episode Pane).

Troubleshooting Part 3: Database Server Unavailable