The 10 Commandments of TPC

1. Thou shalt look at thy patient’s face before thy computer screen.
2. Thou shalt NOT expose thy password to others.
3. Thou shalt respect thy patient verily as human being not as a piece of data.
4. Thou shalt NOT surf the internet or chatting with friends while clerking patients.
5. Thou shalt apologise to patient should the software take longer time to response.
6. Thou shalt NOT use TPC computer to download and play online games.
7. Thou shalt teach thy colleague who art new to TPC.
8. Thou shalt NOT use unofficial abbreviation when entering the data.
9. Thou shalt give full support for the success of TPC.
10. Thou shalt NOT abuse the given administrator password.

Revealed on top of Bukit Aup, Sibu, 2007 BC

Top 10 TPC Annoyance

1. "Internal error" in the middle of busy clinic.

2. "Database Server Unavailable" during a grand presentation to the VIPs.

3. Power supply suddenly cut off while you are saving the data.

4. Yahoo Messenger malfunction when you are deadly need to contact the vendor/champion.

5. Have to wait more than 60 seconds to activate each screen when another 100 patients is waiting outside the room.

6. Failed to log into your computer despite you are 100% sure the password is correct.

7. Complaint e-mails to the vendor helpdesk keep bouncing back when you try to log complaints.

8. A virus attack the next day after preventive maintainence by the vendor.

9. New bugs appear after updating to a new version.

10. Komputer tenggelam dalam banjir !!!!

Top 10 Pitfalls When Using TPC

1. Accidently Click on SAVE button when you intend to click on CREATE REPORT button.(Sorry you can't edit your clerking anymore).

2. Forget to click on MODIFY button when you has changed the existing data. (So the new entry will not overide the existing one).

3. Forget to click on ADD button after entering the data. (so the data won't appear in your report).

4. Forget to enter the exact date of diagnosis for chronic illness. (So the current date will be the date of diagnosis).

5. Forget to send patient to the Pharmacy after finish clerking. (So patient have to wait indefinitely in front of the pharmacy).

6. Forget to save Care Plan before switching to another patient. (So all the entered data will gone).

7. Accidently activate wrong patient from the one you are clerking.(So wrong entry goes into wrong patient record).

8. Forget to check whether new patient has got TPC no. registered elsewhere. (Re-registered same patient in PMS, So one patient will have 2 TPC no.)

9. Forget to select SYMPTOMS (in Chief complaint screen of Care Plan) and directly entering data in remarks box. (You will get internal error mesage - this is old bugs, still not fixed up despite numerous complains).

10.Forget to click on diagnosis in the episodes pane when saving Care Plan.( An alert message box will appear reminding you to select episodes if you can't find the episodes pane, click on window (left upper corner) --> Episode Pane).

Troubleshooting Part 3: Database Server Unavailable

Troubleshooting Part 2: Internal Error

Troubleshooting Part 1: Authentication Failed

Shortcut vs Longcut

Some of us like to paste and print out the Care Plan using Notepad. By default Windows placed Notepad program under the Accessories entry. So to open Notepad you have to click Start à All Program à Accessories à Notepad. To make life simple below are some tricks how to make Notepad easily accessible:

1. Create a shortcut of the Notepad onto your desktop. Go to the notepad icon (as above) à right click à click on Create Shorcut à you will find another Notepad icon at the bottom à drag the icon onto your desktop. So next time you want to use Notepad you just find the icon on the desktop. You can also placed the icon onto the Windows taskbar by dragging it to the bottom of the screen.

2. Another way to create shortcut on the desktop: Right-click an open area on the desktop, point to New, and then click Shortcut àClick Browse àLocate the program or file to which you want to create a shortcut, click the program or file, click Open, and then click Next. à Type a name for the shortcut. If a Finish button appears at the bottom of the dialog box, click it. If a Next button appears at the bottom of the dialog box, click it, click the icon you want to use for the shortcut, and then click Finish.

3. Another option is to place the Notepad icon in the Start Menu. Go to the Notepad icon à drag it to the Start Menu.

Helpful Tips

* To modify settings for a shortcut, right-click the shortcut, and then click Properties. Settings that can be modified include the key combination used to start the shortcut and whether the program starts minimized, maximized, or normally.

* To delete a shortcut, right-click the shortcut, and then click Delete. Or, you may drag the shortcut to the Recycle Bin. When you delete a shortcut to an object, the original object is not deleted.

* You can also create a shortcut to a printer, you can print documents by dragging the documents to the printer shortcut. The program used to print the document will open briefly and then close

Keyboard vs Mouse

Tired of chasing that running mouse. Try to use the keybord instead:

Use TAB key to move forward from one button, menu or text box.

Use SHIFT + TAB key to move backward.

Use CTRL + Tab key to shift between pre-opened screen/windows in TPC. Eg between Chief complaint to Vital sign screen.

Use ALT + TAB key to shift between pre-opened software in windows. Eg between TPC and Notepad.

Use ALT or F10 Key to select Toolbar

Use ALT+SPACEBAR key to Display the title bar shortcut menu.

Use ALT + C key to copy

Use ALT + X key to cut

Use ALT + V key to paste

Use HOME or END key to Select the first or last command on the menu or submenu.

Use ESC key to Close an open menu. When a submenu is open, close only the submenu.

Use CTRL+Z to Undo the last action.